Licence number: 6180044057
Producers Licence: West Cape Howe Wines
Licensee: Givens Pty Ltd (anors)
Under the Liquor Control Act 1988, it is an offence:
- To sell or supply liquor to a person under the age of 18 years on licensed or regulated premises; or
- For a person under the age of 18 years to purchase, or attempt to purchase, liquor on licensed or regulated premises
Privacy information for New Members who join our Mail Order Clubs, May 2013
Recent changes to Privacy and Do Not Call Acts ask us to state the following clauses for Members and intending new members of our Wine Lover's Club and Corkers Club.
DNCR: "By providing your contact details you subscribe to receive future special offers, promotions plus information about special events from West Cape Howe, and from our agents, until such time as you request us to stop. Should you wish to opt out at any time, simply let us know by phone or email. We will provide you with appropriate contact details every time we contact you."
Privacy Act: "Your details remain yours and may only be shared with our agents for the purposes of communicating West Cape Howe Wine offers only. They will NOT be sold or rented to any other companies."
Returns, Refunds and Delivery Policy
West Cape Howe is an Australian owned business and all prices quoted are in Australian Dollars (AUD) only.
If for any reason your delivery does not meet with your complete satisfaction, we give you a 100% money back guarantee. Please do not hesitate to contact us
if you have any concerns with your wine order.
Please allow up to 10 days for delivery of orders.
PLEASE NOTE: There is NO minimum order size and orders of 24
BOTTLES (2 cartons) OR MORE
For Orders of LESS THAN 24 BOTTLES, Freight will be charged at a flat rate of $10.00.
Please select the option applicable to your order below and it will be added to your cart. Once you have added the freight option, you will then be able to submit the shopping cart.
If you wish your order to be shipped overseas, please contact us directly to arrange shipping and payment.
Delivery of orders will be 7-10 working days after the completion of the order process.
All Prices quoted in this website are in Australian Dollars (AUD).
West Cape Howe Wines is highly committed to the respect of your privacy.
Collection of your personal details is made when you subscribe to our free Mail Order Club, or if you purchase our wine on-line.
- When you place an order, we will ask for your name, telephone number, email address, mailing address, delivery address and any special instructions for delivery. We will only share your contact details with the carrier who delivers your order.
The payment for your order is by PayPal or a direct deposit into the West Cape Howe Wines bank account. We do not ask you for your credit card details.
- Our opportunities to invite you to join our Mail Order Club are - on-line on our website, at a promotional event by filling out a Join-up Form, or when you visit our winery Cellar Door. These invitations to join our Club are not obligatory.
When you subscribe to our Mailing Club, we will email you with periodical newsletters with special offers and news from the winery, including latest wine releases.
When you subscribe, you will be asked for your name, date of birth, email, address, telephone number and mobile number. You are also asked if you are over 18 years of age. The only details we ask that you must specify are your surname, email address, telephone, and if you are over 18 years of age.
We will not send emails to you if you do not wish to receive them. All our web-based emails have an 'Unsubscribe' link whereby you will be removed from our database. You may unsubscribe at any time.
Customers of West Cape Howe Wines have the general right to access any of their own information which is being kept by the company. They can correct inaccurate personal information or have their personal information deleted from company records.
When you enter a competition or promotion, we may ask for your name, email address and phone number. This enables us to notify winners and to administer the competition/promotion. Your personal information will not be kept unless you provide your permission.
CORKER CLUB MEMBERS
Members of this Club have subscribed and accepted a wine order plan to purchase regular deliveries of wine throughout the year. Benefits of this Club include 15% discount on wine, access to exclusive offers and VIP invitations to events.
Members' details are only used for West Cape Howe marketing purposes and are kept under the strictest confidence. We do not sell or share members' information with other companies.
For efficient processing of these regular orders, West Cape Howe stores the member's payment details and information on file. If the member does not wish their details to be kept on file, then they have the right to specify this, and the company will delete personal information from their system after each delivery.
When joining the Corker Club, prospective members are asked for their first name and surname (must specify), address (optional), telephone/mobile (optional), email (must specify), Birthday (optional), level of Membership (two tiers to denote number of deliveries per year), type of wine for their orders (red, white mixed).
A pdf file on the website describes the way in which the Corker Club operates. Members can opt out of the plan or change their plan at any time.
CREDIT APPLICATION for an account with West Cape Howe Wines
When completing a credit application to open an account, you will be asked for the following information:
This information is used to verify your business details and to manage our relationship with you.
- It will enable us to administer your account
- Notify you of any changes to our trading terms and conditions
- Enable us to protect you and ourselves from fraud
DISCLOSURE OF PERSONAL INFORMATION
West Cape Howe Wines does not share, sell or supply to third parties any information obtained from you unless you consent.
We may contract marketing organisations to conduct our various campaigns and promotions to our database. Your details will be on this database because you have consented to be there. While making contact with you, these marketing organisations will collect personal information on our behalf. If you do not wish to take part in the promotion or campaign, there is no obligation to do so. Please inform the person when they make contact with you.
If you would like to discuss any Privacy issue or would like information on how we are storing your information, or any other matter relating to privacy, please contact:
Sales and Marketing Manager
West Cape Howe Wines
Phone: 0457 482957